About this course
This self-paced course is aimed at busy professionals and people who want to learn or refresh the basics of negotiation in a flexible and convenient way. You can learn at your own pace, anytime, anywhere, without any rush.
This course covers the key strategic concepts and the principles of effective negotiation, such as interests, options, claims, alternatives (BATNA), objectives and the zone of possible agreement (ZOPA). It explains how best to find a balance between assertive and empathetic strategies and how to prepare them.
It also gives you tips and examples of how to apply what you have learned in real-life situations. It provides you with basic negotiation language and a framework for planning your negotiations.
